Services Guide
Statement of Purpose
The Ferns has a Statement of Purpose which provides information about the home and has been compiled in accordance with the requirements of the Care Quality Commission Inspections. It includes the following:
- Introduction
- Ownership
- Management
- Registration
- Staff Structure and Reportability
- Accommodation
- Philosophy and Delivery of Care
- Social and Lifestyle requirements
- Privacy and Dignity
- Health and Safety
- Complaints Procedure
|
Introduction
The Ferns is a private home which was opened in 1992 by Mr L. L. Arrowsmith and Mrs P. J. Arrowsmith. The home provides residential care for up to 36 Residents of either sex from the age of 65 upwards. Please note that we do not provide nursing care.
Ownership
The home is owned by Mr and Mrs Arrowsmith.
Management
Registered Manager: Mrs P. J. Arrowsmith
Deputy Care Manager: Mrs T. Edwards
Registration
The home is registered with the Care Quality Commission. A full copy of our Annual Inspection is available on request. Copies of the report are also provided throughout the home and can also be accessed online at the Commission website ( www.cqc.org.uk) or from:
The Care Quality Commission
CQC West Midlands
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Telephone: 03000 616161
Email: enquiries@cqc.org.uk
|
