Dear Pauline, We wanted to extend our grateful thanks for facilitating Rogers 89th birthday party. Everyone without exception commented on the fabulous food. The chef was a wonderful host together with the Union Jack hat!! Your team are without doubt not only professional, curteous and appropriate, they also care about residents in every possible way, we know Roger is in good hands. It was Roger's request that he received no birthday presents but instead if people wished, they could give a donation to Macmillan £200 was raised Deirdre, Roger and Rosie are facilitating a sale, Bicton Macmillan Fete on 18th May, Sunday 10-12, all welcome! Roger is in charge of tombola and hopefully we will raise a further amount to the £200 donated by Roger to Macmillan. Once again, thank you for all you do for Roger and the wonderful day you gave to Roger on his 89th birthday to make it so special.
Pauline, Many thanks for the great meal you provided for Tony & myself on saturday to celebrate Mums (Gill Wright) 88th birthday. Mum really enjoyed the fuss made of her by all of your staff. Also many many thanks to you and your team in making the transition of Mum from Penguin Court to the Ferns so painless for all concerned. We are all so impressed with the Ferns, the staff & surroundings as well as the ambience of the place. Please pass on our best wishes to all of your team who are all working so hard at The Ferns. Thank Again.
To ALL of the Staff at The Ferns, With grateful thanks for all the help and kindness you have given to me during my stay there. With good wishes to you all.
Hi Pauline, Lakin, and all staff who were there: Belated thanks for the excellent summer party last weekend, thoroughly enjoyed by all the guests, though not sure Beryl did... Your luck with the weather was amazing, the sun came out properly at 14.59. You deserved it, thanks for all the excellent cakes and drinks, I didn't need any supper when we got home. All the best to you all.
Hi Pauline, Lakin, and all staff who were there: I wanted to write and thank you for accepting my mother-in-law Lilian as a resident at The Ferns. The circumstances were extremely difficult and stressful, and my husband and I are so thankful that you were able to take her in at short notice. Hopefully she will have time to recover and regain some of her "sparkle"! We hope to arrange for her to live near to us as soon as it's practical. In the meantime I hope that she get's the support she needs from her daughter! Please contact us if you have any concerns or require any more info. Best Wishes,