Service Guide

The Ferns - Statement Of Purpose

The Ferns has a Statement of Purpose which provides information about the home and has been compiled in accordance with the requirements of the Care Quality Commission Inspections.

• It includes the following:
• Introduction
• Ownership
• Management
• Registration
• Staff Structure and Reportability
• Accommodation
• Philosophy and Delivery of Care
• Social and Lifestyle requirements
• Privacy and Dignity
• Health and Safety
• Complaints Procedure
• Care Quality Commission Inspection Report

Introduction

The Ferns is a private home which was opened in 1992 by Mr L. L. Arrowsmith and Mrs P. J. Arrowsmith. The home provides residential care for up to 36 Residents of either sex from the age of 65 upwards. Please note that we do not provide nursing care.

Ownership

The Ferns Residential Home is owned by Mr & Mrs Arrowsmith.

Management

Registered Manager: Mrs P. J. Arrowsmith
Deputy Care Manager: Ms. C. J. Rayala

Registration

The home is registered with the Care Quality Commission. A full copy of our Annual Inspection is available on request.

Copies of the report are also provided throughout the home and can also be accessed online at the Commission website ( www.cqc.org.uk) or from:

The Care Quality Commission
CQC West Midlands
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Telephone: 03000 616161
Email: enquiries@cqc.org.uk

Care Quality Commision Inspection Report

A copy of the Care Quality Commision Inspection Report is available to view / download by clicking on the PDF link below.